Common Questions and Answers About Spa Ownership

1) Do I need to connect my spa to any water lines or plumbing fixtures?
No, all of our spas are freestanding, although the spa will need to be drained about 3-4 times a year. Draining the spa is quite simple. Simply connect a garden hose to the out line from the spa and turn a small valve to the open position. The bottom drain will insure that the spa fully drains. The spa can be filled from a regular spigot with a garden hose.

2)Can I place it indoors or outdoors?
Yes, a portable spa is constructed to live out doors. You can also place your portable spa indoors, but special precautions need to be taken, such as insuring that your floor can handle the weight and the walls can withstand the added moisture to the room. If you would like to place your spa indoors, the room you choose should be treated as if it were a bathroom.

3) How powerful should a pump typically be?
The power of a pump is not as important as its flow rate, or volume. The flow rate is the true measure of performance and efficiency. Housing, impeller, motor, winding speeds and torque are all factors that can drastically reduce the flow rate of a high-horsepower pump. Measuring horsepower alone doesn’t tell the whole story of how much water the pump is actually moving. All jets have a rated flow rate, if you exceed that rate with greater flow, you accomplish little other than pressure. If you do not match it then you do not have optimum performance. That is why it is better to use more pumps that have lower horsepower and higher flow rates, because more volume is moved at a lower cost of energy.

4) How often should I clean my spa?
Your customized water treatment program will determine how much or how little time you spend keeping your water clear, but the good thing is that spas are simple to keep clear. You will want to drain the spa once a quarter and actually clean the acrylic surface with an approved acrylic cleaner prior to refilling. If you take care to wash off your feet prior to entry, you should not have to vacuum your spa.

5) What is the shell made of?
Lucite Acrylic is the visible surface; however, there are two other materials that compose the shell. We use a vinyl and fiberglass bond to make our shell the longest-lasting, most durable around. This unique 3-material shell insures that your spa will look like new, and be leak proof for many years of enjoyment.

6) Do I need any special chemicals to treat the water in my spa?
There are many ways of treating the water in your spa, some rely more upon chemicals, some on minerals and some on gas and light; however, you need to study your options before deciding which system is right for you. Click here to read about water treatment in spas and contact your retailer to learn more.

7) How do I keep my spa heated?
Your spa is hardwired and the water will maintain a constant temperature within 1-3 degrees even when in use. Our backup thermostat, 24 hour circulation system and long flow-through heater, which gives maximum exposure to the heating element, will efficiently maintain your water at a constant temperature. All you have to do is set the desired heat on your digital control pad.

8) How long can I expect to enjoy my spa?
This is a good but difficult question to answer. Depending on the quality of the spa you choose, the truth is you will most likely use your spa until you choose to upgrade to a later model. With expected life spans well over 10 years, you will most likely want to take advantage of the strides in technology the industry has made well before your spa calls it quits.

9) How difficult are repairs?
Because of the high quality of workmanship construction of Artesian spas, we always advise having your authorized Artesian dealer perform repairs. However, our exclusive warranties will ensure that in the unlikely event your spa needs repairing, you have the peace of mind that we will take care of the problem.

10) I know that spas can help with sore muscles. What other health issues can they help?
Spas help in more ways than you can imagine. Click here to learn about the relationship between your spa and your health.

11) Are spas expensive to maintain?
No, spas are remarkably cheap to maintain and are relatively low maintenance, ensuring that the vast majority of the time you spend with your spa will be spent relaxing, without having to worry about high costs.