Customer Testimonials

Artesian Spas Reviews

See what others have said about their experience with Artesian Spas.

If you enjoyed your interactions with our brand and/or products, feel free to leave a review here. If there is anything you would like us to improve on or mediate, contact us here.

Andrew Thomas
01:34 09 Aug 23
I have a bit of a unique experience with Artesian spas, in that my experience initially started out dreadful. Before I progress further, I want to specify that my experience was terrible because of the dealer that sold me my spa, not the fault of Artesian as a manufacturer.I purchased a combination swim spa and hot tub in an L shape format. When my spa arrived, there was missing pieces and it was damaged in transit. Making a long story short, I spent the better part of two years playing games with the dealer to get my brand new spa repaired, and working at full capacity. As an act of desperation, I reached out to a few executives at Artesian to see what other avenues of support I could try. I ended up connecting with an individual named Paul Crawford, and I came to understand that his role with Artesian had nothing to do with support. He did not let that stop him, and what he did almost single handedly salvaged my experience with owning my hot tubs.Paul took ownership of my issue. Despite his role being different, he took the time to hear me out and really understand the problems I had with my spa, and the hardships I had to endure working with the dealer. Paul connected me with several other individuals to get the necessary parts I needed ordered, and then went out of his way to find someone capable to perform the necessary repairs. This process wasn't a quick one, but he and his team did not leave me hanging. He consistently followed-up, and were available to me through completion of the final repair.Their personal attention, going above and beyond what I would consider a reasonable response. They did not sell me my units directly, but they still made sure I was happy as a consumer. Artesian has earned my business for a lifetime, and I will be telling everyone that I can about my experience.Thank you Paul, team, and Artesian.
Eric Scherping
02:22 01 Dec 20
I am a spa dealer with five different spa lines. Artesian spas has always been my favorite line, so much that I personally own one in my backyard. I have some of the biggest brand names in the industry and Artesian Spas has always been exceptional when it comes to quality and price. Dealer to company support is incredible. I like the person to person contact, no long waiting on the phone, no navigation through endless push button directory. A live person answers and directs me to the perfect person to help me out. Choose a artesian spa and you will not be disappointed.
Amanda Lane
18:25 25 Nov 20
Artesian Spas make amazing hot tubs that are built in America! From the 110V line to the customizable Island Spas, all the way up to their Dual Temp Swim Spas, they have a spa for every family, size, and budget. Find your local Artesian dealer to wet test and see what all the hype is about!
Mark Ritter
19:52 23 Nov 20
Artesian spas are one of the best spas to have. They are reliant and very relaxing. They have a vast variety of sizes and features. Couldn't ask for a better brand of spa.
Bsolem
17:52 23 Nov 20
Great product, really enjoy a quality US made product
M Bratten
17:16 23 Nov 20
I love my spa from Artesian! Definitely worth the wait. Those complaining about the wait - other spas aren't available until Spring/Summer 2021. COVID issues are REAL! You must have no idea how many components it takes to build a spa. Stop complaining and enjoy your spa. It doesn't get any better then Artesian. I've owned several spas and this is by far the very best!
Mark Malave
06:10 03 Jan 20
We purchased a new one and it is quite impressive. The features and the quality are obvious. A step above the Hot Springs brand for sure.
Amanda Lane
20:03 18 Jul 19
Artesian makes an amazing product! From the Garden Spas to the Dual Temp Fit Spas, you cannot go wrong. Plus, their customer service support is top notch!! We love Artesian Spas!
Christina Parmele
23:41 27 Jun 19
As an exclusive dealer of Artesian spas I am proud to stand behind this brand. With Artesian Spas I can offer a range of spas to meet my customers needs and budgets. Artesian’s customer service is outstanding! If I have any questions or concerns they are always heard and answered. I opened my store 6 months ago and couldn’t been happier with my decision to exclusively sell Artesian!
Christina Parmele
23:41 27 Jun 19
As an exclusive dealer of Artesian spas I am proud to stand behind this brand. With Artesian Spas I can offer a range of spas to meet my customers needs and budgets. Artesian’s customer service is outstanding! If I have any questions or concerns they are always heard and answered. I opened my store 6 months ago and couldn’t been happier with my decision to exclusively sell Artesian!
Kevin Soojian
21:44 25 Jun 19
Love my 748 from Artesian Spas. Got it from my local dealer Spa Hearth & Home in Maple Shade, NJ. So easy to take care of with the in-line @ease system, plus it looks and feels incredible! Definitely worth checking out if you are in the market.
brent meyers
21:04 24 Jun 19
Outstanding staff very helpful with all questions. Exceptional product quality! My customers love these tubs and being in business 37 years it's nice to see my product be trouble free! Danny Spas and More Lebanon or. 97355
Toni Langlo
19:45 24 Jun 19
Made in America, all American parts. Great quality with the most innovative features and therapeutic benefits. Reasonable pricing compared to competition. What more could any one want? Artesian makes the perfect spa!
Dean Schaafsma
19:05 24 Jun 19
I searched around at several different stores and different manufacturers and decided to purchace a island spa from Artesian spas and will say was the best decision we made and for the value had so much more then any other so called top brands. Very happy and would say do your research before buying any other brand. Thank you
Dean Schaafsma
19:05 24 Jun 19
I searched around at several different stores and different manufacturers and decided to purchace a island spa from Artesian spas and will say was the best decision we made and for the value had so much more then any other so called top brands. Very happy and would say do your research before buying any other brand. Thank you
Matt Reno
18:08 24 Jun 19
VERY Pleased with Artesian Spas! As a dealer we could not be any happier. The reliability and features offered by Artesian are top notch! Keep up the great work and thank you again for providing us and our customers with high quality spas and excellent customer service to back them!!
Austen Gardner
18:24 03 May 19
Artesian Spas builds the best spas! 💙 Quality products and they are made in the U.S.!! They are very friendly as well to make sure everything is set up properly!! I love Artesian Spas!
Matthew Harris
23:17 02 May 19
Artesian Spas is absolutely top-notch. They have incredible products, a world-class staff and the best customer service around. They have certainly earned their 5-stars...in every way! In fact, I wish I could give them a 6-star rating!
Christina Stockdale
21:16 02 May 19
I just love the Artesian Spa hot tubs! So comfortable and relaxing. Loving all the jets and different seating options. Very luxurious!
Jacquie Young
19:31 02 May 19
I have been working with the Artesian Spas marketing team for the past 3 years and have found every aspect of the company to be efficient and professional, making it easier to do my job! Quality and Customer Satisfaction are top priorities and I would recommend their products and services to anyone.
monica bellamy
18:24 02 May 19
I love my hot tub so much! I am on my feet all day at work and nothing helps more than relaxing in my tub at the end of a long day. I’d highly recommend to anyone that has regular aches and pains. There are so many benefits I never knew about. It even helps me sleep better! The staff was amazing, and I could not be happier with my purchase.
Erin Curdie
17:35 02 May 19
Artesian Spas are obviously wonderful in and of themselves! Relaxing, comforting, quality, etc...However, even more wonderful are the employees behind the scenes. They work hard to ensure their products are the best and it shows. Thank you!
Keith Patrick
16:56 02 May 19
Artesian Spas offers the best selection of spas to suite your lifestyle...wonderful customer support!
Rob Boeckmann
16:55 02 May 19
I love the hot tub and it helps me sleep way better. Even great for recovery after a workout!
theresa ugarte
00:38 16 Nov 18
Guess what! I have brain cancer and have developed neuropathy now I’m in the market for a spa to help with my pain
Dale Sprague
18:26 18 Sep 18
We had the great pleasure to work with Laura Murphy, the Marketing Manager at Artesian Spas. Our company, a branding and advertising agency, was requested to create a logo, style guide and brochure for a new product line. Laura was professional, organized, friendly and really knew what she wanted for their new, high-end spas. She was able to perfectly articulate that to us – which some clients find difficult. The great thing is that she was open to suggestion, so the creative dynamic was truly a partnership. Artesian Spas is a great company to work for and Laura was a superb client. Thank you for asking us to work with you! We hope to do it again.
Sam G
18:49 02 May 18
I can confidently say that Artesian Spas builds some of the best hot tubs available, hands down. I have about 25 years experience with most of the major hot tub brands out there and Artesian leads in many categories. They have the best water treatment system that I have seen. Extremely therapeutic jets that are protected by patent. The strongest shell in the entire industry (lifetime warranty). Phenomenal customer support. And a spa for almost any budget. If you are shopping for a hot tub, you owe it to yourself to at least check them out.
Home Leisure
19:47 26 Apr 18
We absolutely love being an Artesian Spas dealer! The beauty, design, and quality, of their spas, is second to none. They are always striving to improve an already impeccable and innovative spa line. We love working with Brad, (our Rep), Jordan, Bob in the service department, and the rest of the team. You can't beat a great quality spa at a great price. The best part is that they are made right here in the USA!
Waco Pool & Spa
01:01 21 Apr 18
We love being a dealer for Artesian Spas. Their hot tubs are fantastic, beautifully designed and come with so many awesome features that our customers love. The happy look on our customer's face after we deliver their spa is the best part of our work. Customer service, warranty and shipping departments are all top notch. We will be with Artesian for life!
Trent Morgan
17:04 20 Apr 18
We have been a dealer with Artesian Spas for over 7 years. Artesian spas sells a great quality products with great warranties. Artesian Spas also has many models to choose from. Dealing with the staff from sales to service has been a pleasure. Order desk staff is always friendly and helpful. Being able to order spas online makes ordering even easier. Bob and Dante in the service department are always helpful when it comes to technical issues. John in the shipping department always works with us to get hot tubs here in a timely manner. Thank you Artesian Spas!
Waco Pool & Spa
16:04 20 Apr 18
We love being a dealer for Artesian Spas. Their hot tubs are fantastic, beautifully designed and come with so many awesome features that our customers love. The happy look on our customer's face after we deliver their spa is the best part of our work. Customer service, warranty and shipping departments are all top notch. We will be with Artesian for life!
Frank Fleming
01:01 20 Apr 18
We have carried Artesian Spas for 14 yrs. now. They are a well built spa and we have very few service calls on them after the sale. Artesian also offers a wide selection of spas to choose from at a great price!
Gabriel Cruz
03:44 19 Apr 18
When my girlfriend told me her doctor recommended hydrotherapy for her pain, I promised to buy her a hot tub. I figured it would help and be nice to have. Only problem was that I didn’t know where to get a good one, because quality is important. A friend recommended Artesian, and I owe them a lot of thanks. Not only is the quality high, the service is fantastic. I personally had a server named Veronica, who managed to set me up with a fair deal on a fantastic tub that my girlfriend adores. She did this very quickly, and with a pleasant attitude that made the concept of “call services” not so bad. I’ve been recommending Artesian to my other friends now, and hope they continue to serve well. You have my support!
Stan Goodreau
21:49 18 Apr 18
I've personally serviced every brand of spas over 3 decades and I can honestly say the quality of the Artesian Spas in the last 5 years continues to impress me. Extremely well designed and I like that the components they use are readily available. I can't tell you how frustrating it is (and how much more expensive it is for the homeowner) when a spa mfr. decides to offer some "proprietary" new gizmo only available from that particular brand.
Chet Adolf
21:10 18 Apr 18
I love my Artesian spa. My wife and I have owned 5 different spas from various different manufacturers throughout our marriage and we absolute have learned the valued of an energy efficient spa. It’s quiet and easy on the utility bill. Plus lots of options for sizes and features.
steve anonby
20:05 18 Apr 18
I've been in the hot tub business for 21 years. Our company runs a parts & service department so I'm very familiar with almost all the brand out there. I have to say that I'm very impressed with the Artesian brand. Their engineering, quality of materials & equipment, attention to detail and overall workmanship is superb. I highly recommend anything made by Artesian Spas, including their Garden Spas line and South Seas line.
Frank Fleming
19:20 18 Apr 18
We have carried Artesian Spas for 14 yrs. now. They are a well built spa and we have very few service calls on them after the sale. Artesian also offers a wide selection of spas to choose from at a great price!
Matt Reno
18:27 18 Apr 18
We proudly and exclusively sell Artesian Spas for one reason, they are the BEST and very very reliable! Nothing but positive feedback from 100% of our clients who have purchased an Artesian Spa. Extremely proud to be a dealer and we look forward to a long relationship!
Veronica Cruz
17:48 18 Apr 18
I have worked with Artesian for 2 years now and I have to say this is the best place I have ever worked. The atmosphere in which we work is stress free, the people whom we work for are amazing and treat you more as family than employer. I would refer this place in a heart beat to do business with as they are good honest people. We strive to be the best and I think its safe to say we are the best. You want quality and quantity, we are the place to get that. Every department within can and will assist even if it is not our area of expertise. Give us a try, you wont be disappointed!
Lisa Tetreault
17:43 18 Apr 18
I went into their business before I decided to actually buy from a local dealer, what a beautiful place, the people are so friendly and I wanted to make sure if I needed parts or any help that there customer Service was going to be able to not only answer my questions but have what I needed. I am happy to report after visiting this place I did in fact purchase what I really wanted and know that I got not only quality for my money but backed by a great customer Service as well. highly recommend if your gonna buy big, go visit them so they can answer your questions.
Brad Evans
11:32 18 Apr 18
I've been working with Artesian Spas for almost 10 years now with incredible success. Their service and shipping is impeccable. The quality of their spas is second to none, and for being one of the largest spa manufacturers in the world...it's like doing business with family. Artesian Spas comes highly recommended!
Alex Lithwick
16:51 17 Apr 18
By far and away the BEST built hot tubs. Like any other appliance, spas require maintenance and service, but with an extraordinary dealer network and generous service and warranty terms, Artesian takes care of their customers far far better than most. Highly recommend!
Seth Cartwright
16:44 17 Apr 18
Have been dealing with Artesian since 2007 - Jordon and his team have always been available to offer great support!
Gabe Givan
18:43 13 Apr 18
I have had a very positive experience dealing with Artesian Spas. Great quality products and very helpful staff!
Rob Kaplan
18:30 13 Apr 18
Helpful and friendly people, I've only had good experiences.
laura murphy
15:57 13 Apr 18
The people here are very helpful and friendly! I love the swimming features in our TidalFit.
Ernesto Zamudio
15:57 13 Apr 18
I love getting in the tidalfit....it was awesome the workout was so good ...if you want a different workout you need to try this
4 SILLY SISTERS
15:23 13 Apr 18
I love my spa!!! The lounger is my favorite seat, I can be in it for hours!